US Privacy Policy

1. Introduction

At Ergonnex ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Platform. This policy is designed to comply with United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable US regulations. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

Personal Data

We may collect personally identifiable information, such as your:

• Name
• Email address
• Phone number
• Date of birth
• Billing information
• Mailing address
• Account credentials

Usage Data

We may also collect information on how the platform is accessed and used. This usage data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our platform that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

AI Interaction Data

When you use our AI services, we may collect and process:

• Queries and prompts submitted to our AI systems
• AI-generated responses and outputs
• User feedback on AI performance
• Data you upload for AI processing or analysis

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, operate, and maintain our platform
• Improve, personalize, and expand our platform
• Understand and analyze how you use our platform
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, for customer service, updates, and other platform-related information
• Process transactions
• Send you emails about our services, marketing communications (with your consent where required by law), and promotional materials
• Find and prevent fraud
• Train and improve our AI models and algorithms (with appropriate safeguards)
• Comply with applicable laws and regulations

4. Legal Basis for Processing Personal Data

We process your personal information based on:

• Your consent (which you can withdraw at any time)
• The need to perform a contract with you
• Our legitimate interests in operating our business
• Compliance with legal obligations

5. Disclosure of Your Information

We may share your personal information with:

• Service providers and third-party vendors who perform services on our behalf
• Business partners with whom we jointly offer products or services
• Affiliated companies within our corporate family
• A buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets
• Law enforcement or other governmental entities when required by law or to protect our rights

We do not sell your personal information as defined under the CCPA/CPRA.

6. Cookie Policy

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential cookies: Necessary for the platform to function properly
• Functional cookies: Enable personalized features
• Analytics cookies: Help us understand how visitors interact with our platform
• Advertising cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption of sensitive data, regular security assessments, controlled access to personal data, and employee training. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

9. Third-Party Services

Our platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our platform does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Your Rights Under US Privacy Laws

General Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to access and know what personal information we collect about you
• Right to correct inaccurate personal information
• Right to delete personal information (subject to certain exceptions)
• Right to opt-out of the sale or sharing of personal information
• Right to non-discrimination for exercising your privacy rights

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights:

• The right to know about the personal information we collect and how it is used and shared
• The right to delete personal information collected from you (with certain exceptions)
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information
• The right to opt-out of the sale or sharing of personal information

To exercise these rights, please contact us at privacy@ergonnex.ai or call our toll-free number at 1-800-XXX-XXXX.

Other State Privacy Laws

Residents of Colorado, Connecticut, Utah, Virginia, and other states with comprehensive privacy laws may have similar rights. We will process all verified requests in accordance with applicable state laws.

12. "Do Not Track" Signals

Some web browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Due to differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are aware of them. We currently do not respond to Do Not Track signals. However, you can use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving marketing from us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make material changes to this policy, we will provide notice through our platform or by other means, such as email.

14. Contact Us

If you have any questions about this Privacy Policy, or to exercise your rights, please contact us at:

Email: info@ergonnex.com